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1. Organizational hierarchy
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•Custodial Classifications
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•Generic Job Descriptions
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•Bay 10 Community College Salary Survey
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2. Create assignments
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•Routine assignments (at least 1x/week)
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•Project assignments (at least 1x/year)
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•Times of service CAMPUS INPUT
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•Staffing levels
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3. Inventory management
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•Standardize cleaning agents
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•Selection based on safety and effectiveness
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•Procurement strategies
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4. Equipment management
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•Incorporate modern techniques and equipment
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•Ensure equipment is available to staff
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•Ensure equipment is in working order
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5. Closet Design & Maintenance
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•including carts (an extension of the closet)
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•Ergonomic and efficient design
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•Inventory management processes
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6. Supervision & Quality Control
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•Supervisor as a resource, coach, mentor
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•Monthly quality control inspections using
standard benchmarks
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7. Training
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•Permanent & Temporary staff
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•Supervisors
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8. Hiring & Orientation
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•Standard hiring practices
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•Orienting the new employee to maximize success
and ease the transition
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•Communicating expectations
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9. Standard Operating Procedures
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•A desk reference
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•Consistent service levels District wide
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10. Specifications for Construction Standards
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•Specify architectural and furniture finishes
that are durable and maintainable
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•Ensure adequate custodial support facilities
are designed into space program
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