As employees of the district we all have access to a variety of electronic data and services. The security of this data is all of our responsibilities. As you may know, we recently had some staff share their email passwords as the result of falling victim to an email phishing scam. I am sure that we will once again be challenged by cyber thieves – it is important that we continue to use common sense and not fall victim to these attacks! When these scammers gain access to our accounts they use them to send out tens of thousands of messages to future victims. This can often lead to our email domain (@smccd.edu) being “blacklisted”. This causes our legitimate messages sent to outside systems such as Hotmail, Yahoo, Comcast, etc. to bounce.
NEVER provide your password or other personal information in an email message. ITS will NEVER ask you to disclose your password. If you receive a message and are unsure if it is legitimate, please contact the ITS Helpdesk at helpcenter@smccd.edu or x6543
Additionally, it has also come to our attention that a number of people still have passwords that have not changed from the default they were given many years ago. Ultimately ITS will be adjusting our security system to require the regular changing of passwords. Until that time, I strongly urge you to make sure your passwords are secure and are not something simple to guess. This is the most effective action you can take to help keep all of our data secure.
- For Windows users, you can change your district network account (email) by
Pressing CTRL+ALT+DEL on your PC while logged in. Select the “Change Password” option
or Visiting the Portal Page at http://www.smccd.edu/portal and click on the “change password” link under “Information Technology Services”
or Logging into Outlook Web Access (Web based email), select “options” and then select “Change Password”
Please note this will change your computer login password, email password and SharePoint password. Ensure any devices you have that connects to our email servers are using the new password (ie smart phones, laptops). If your smart phone is set up to automatically push your email you may unintentionally lock yourself out of your account if it continues to use the old password.
- Macintosh users can change their passwords by
Visiting the Portal Page at http://www.smccd.edu/portal and click on the “change password” link under “Information Technology Services”
or Logging into Outlook Web Access (Web based email), select “options” and then select “Change Password” - WebSMART PINs (passwords) can be changed by…
1) Logging into WebSMART: http://websmart.smccd.edu
2) Scroll down to “My Profile” and click the link “Change PIN”
3) Enter your old PIN and then enter your new PIN in twice. With the upgrade to Banner 8, WebSMART PINs can be longer and contain both letters and numbers.
4) Press the button “Change PIN”
- WebAccess users can change their password by…
1) Logging into WebAccess: http://smccd.mrooms.net
2) Click on the “Profile” link under the Administration Menu
3) Select the tab “Edit profile”
4) Change your password, scroll down and click on the “update profile” button. - MySMCCD users can change their password by….
1) Logging into My.Smccd: http://my.smccd.edu
2) Click on Settings in the upper right hand corner
3) Select the “Accounts” tab and the last option is to “Change Password”
- Banner users can change their password by….
1) Logging into Banner: http://appserv1.smccd.net/banner
2) Click on “Change Banner Password” from the “My Links” menu on the right side of the screen
3) Enter your old Banner password in the “Oracle Password” box
4) Enter your new Password in the “New Oracle Password” and “Verify Password” boxes and select SAVE
If you have any questions about changing any of your passwords please contact the ITS Helpdesk by placing an IT Service Request at http:/www.smccd.edu/accounts/portal/ or by calling x6543.