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 Balanced Scorecard 

 

Welcome to the Skyline College Balanced Scorecard website. The Balanced Scorecard (BSC) is a strategic management system adopted by the Skyline College Institutional Planning Committee (a shared governance committee) as a way to enhance the existing college-wide planning process. The BSC translates the college vision and mission into meaningful indicators which are directly linked to college goals and strategies. The BSC provides a vehicle for collaborative decision-making by measuring, tracking and communicating performance of goals and strategies.

The Balanced Scorecard makes use of a set of core indicators that define and measure institutional effectiveness. This effectiveness is viewed from four perspectives, each with a balance of financial and non-financial indicators and measures: Internal Stakeholders, External Stakeholders, Financial and Operational Performance, and Growth and Innovation. The BSC incorporates a balance of lead indicators which identify what the college puts into the system to drive performance, and lag indicators which identify outputs or explanations of institutional performance. These outcomes are reported through a Scorecard which tells how well the college is performing.

The Scorecard uses benchmarks which were established through a collaborative process of research, analysis and negotiation among the various constituency groups across the college. These benchmarks provide the means for assessing goals and adjusting strategies for meeting these goals.    

We invite you to explore the many facets of the Balanced Scorecard and to learn more about how our goals and strategies are aligned to indicators and how the college is performing under each outcome measures.

Strategy Map  

Scorecards: 2005/062006/07

Dashboards: 2006/07      

Outcome Measures Report: 2005/06, 2006/07

Outcome Measures Data Dictionary    

Cascaded Scorecards

Resources

 

 

 

Request for Information and Services

Rob Johnstone, Dean
650-738-4454
johnstoner@smccd.edu

 

Jennifer S. Yen, Research Analyst

650-738-4195

yenj@smccd.edu

 

Office of Planning, Research and Institutional Effectiveness
Skyline College
3300 College Drive
San Bruno, CA 94066

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