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Scorecard Perspective: External
Stakeholders
Strategy 1.2 Student
Success and Access:
Student access and success through
availability, quality and assessment of support services and
student learning outcomes.
Strategy 3.2 Marketing,
Outreach and Connections to Business and the Academic
Communities: Broad outreach and marketing efforts that
incorporate continuous evaluation of community needs for
comprehensive planning to build public awareness.
Scorecard Perspective: Internal
Stakeholders
Strategy
2.1.
Integrated Planning and Institutional Performance
Measurement:
An integrated planning system that responds to
all stakeholders and tracks and measures college-wide
performance indictors.
Strategy 2.2
Effective Communication: Widespread, continuous and reliable
communication that informs decision-making processes and
ensures institutional effectiveness.
Strategy 2.3 Safe and
Secure Campus: A safe and secure environment that includes
staff trained in emergency procedures.
Scorecard Perspective: Financial and
Business
Strategy 4.1 Integrated
and Evidence-based Resource Planning System: A
comprehensive, integrated and evidence-based resource
planning system that responds to all stakeholders and is
tied to budget, program and services decisions.
Strategy 4.2 Updated
Facilities: Updated facilities that include timely
replacement of equipment.
Scorecard
Perspective: Innovation and Growth
Strategy 1.1 Innovative
Programs, Services and Modes of Delivery: An innovative and
comprehensive balance of programs, courses, services and
modes of delivery that meet student and community needs.
Strategy 5.1
Comprehensive Staff Development Program:
Unified and
coordinated staff development programs that are dynamic,
comprehensive and rich.

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