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Click to edit Master subtitle st= yle
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Student Campus Climate Survey
= Spring 2006
Presented by:
Cathy Hasson, Director & Winnie Kwok-Tsang, Research Analyst
Office of Planning, Research & Institutional Effectiveness
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2
Surv= ey Design
nPurpose
nNoel-Levitz <= i>Student Satisfaction Inventory
nIn-class administration
nStratified Random Sample
¨95% CL, +<= /u>5% CI
¨57 out of 60 classes participated
¨n =3D 1,106
¨92% response rate
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3
Surv= ey Instrument
n11 Scales, 80 = Items (10 campus specific)
<= span style=3D'font-size:88%'>n3 Overall satisfaction/expectation
<= span style=3D'font-size:88%'>n14 Demographic=
<= span style=3D'font-size:88%'>n15 Miscellaneous
<= span style=3D'font-size:88%'>n2 Open-ended&#= 13;
<= span style=3D'font-size:88%'>n7 Point Likert: Importance/Satisfaction
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4
Demo= graphics
<= span style=3D'font-size:71%'>n56% Female = ;
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= <= span style=3D'font-size:71%'>n52% Age 19-24&= #13;
n
= <= span style=3D'font-size:71%'>n42% Asian =
n 20% White
= n 16% Hispanic
n   2% African American
n
<= span style=3D'font-size:71%'>n37% First-year=
= n
<= span style=3D'font-size:71%'>n56% Full-time student
= n
= <= span style=3D'font-size:71%'>n43% Part-time employed
n 29% Full-time employed <= /span>
n=
<= span style=3D'font-size:71%'>n73% Day class&= #13;
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5
Fact= ors in the Decision to Enroll
I= mportance: 6.17 - 3.98
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Results
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How= well are we meeting student expectations?
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8
Acad= emic Advising & Counseling
This scale ranked first in importance and sixth in satisfaction.
I= mportance: 6.25 - 6.02
Satisfaction: 5.18 - 4.87
Gap: 1.29 - 1.03
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9
Acad= emic Services
This scale tied for fourt= h in importance and ranked second in satisfaction.
I= mportance: 6.23 - 5.96
Satisfaction: 5.57 - 4.90
Gap: 1.15 - .64
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Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset="windows-1252" Slide 1
10
Admi= ssions & Financial Aid
This scale ranked seventh= in importance and ninth in satisfaction.
I= mportance: 6.11 - 5.61
Satisfaction: 5.19 - 4.76
Gap: 1.27 - .83
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Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset="windows-1252" Slide 1
11
Camp= us Climate
This scale tied for eight= h in importance and ranked eighth in satisfaction.
I= mportance: 6.32 - 5.30
Satisfaction: 5.18 - 4.51
Gap: 1.29 - .33
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12
Camp= us Climate  (cont’d)
Importance: 6.32 - 5.30
Satisfaction: 5.18 - 4.51
Gap: 1.29 - .33
This scale tied for eighth in importance and ranked eighth in satisfaction.=
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13
Camp= us Support Services
This scale ranked last in importance and second to last in satisfaction.
I= mportance: 5.95 - 4.64
Satisfaction: 4.93 - 4.42
Gap: 1.04 - .13
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14
Conc= ern for the Individual
This scale = tied for fourth in importance and ranked seventh in satisfaction.
I= mportance: 6.22 - 5.89
Satisfaction: 5.17 - 4.83
Gap: 1.29 - .81
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Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset="windows-1252" Slide 1
15
Inst= ructional Effectiveness
This scale tied for secon= d in importance and ranked third in satisfaction.
I= mportance: 6.42 - 5.89
Satisfaction: 5.41 - 4.49
Gap: 1.68 - .75
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16
Inst= ructional Effectiveness  (cont’d)
Importance: 6.42 - 5.89
Satisfaction: 5.41 - 4.49
Gap: 1.68 - .75
This scale tied for second in importance and ranked third in satisfaction.<= /b>
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17
Regi= stration Effectiveness
This scale tied for secon= d in importance and ranked first in satisfaction.
I= mportance: 6.43 - 5.96
Satisfaction: 5.56 - 5.09
Gap: 1.23 - .41
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18
Safe= ty & Security
This scale tied for fourt= h in importance and ranked last in satisfaction.
I= mportance: 6.32 - 5.56
Satisfaction: 5.12 - 4.19
Gap: 2.02 - 1.01
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Serv= ice Excellence
This scale tied for eight= h in importance and fourth in satisfaction.