FAQs (Frequently Asked Questions)

Q: Why doesn't my equipment turn on?
A: Maybe the plug isn't plugged in

Q: Why doesn't my projector show anything?
A:Maybe the bulb is out. Call us and we'll replace the bulb.

Q: What are your hours of operation?
A: Click on the "hours" link in the menu on the left.

Q: What do I need to use the CALT Lab?
A:Your G Number

Q: Where do I need to enter the G Number?
A: In the computer located on the counter at the help desk (Rm# 2116).

Q: Where do I get a print card?
A: Ask for one at the help desk. It is free.

Q: How much is the cost for printing?
A: $.12 cents per page.

Q: How do I add value to print card?
A: 1. Insert card in vend machine. 2. Insert money($1, $5, $10, $20 bills or coins (No Pennies). 3. Push the Silver button to retrieve card.

Q: How do I print?
From your Computer:

A: 1. Open your document. 2. Click File Tab. 3. Click Print or Click the Printer Icon. 4. Select # of copies (if more than one). 5. Click Print button. 6.Type in your G # (or any letter or number) in the Client ID box. 7. Click Print Document.

Then from Printer Station:

A: 8. Add value to print card. 9. Insert the Print Card into Card Reader Machine(located next to printer). 10. Type in the G # or any letter or number you entered in the Client ID box (Step 6). 11. Click OK. 12. Select your file by Date & Time. 13. Click Print Document.