Welcome to your new Science Building
College of San Mateo
July 17, 2006
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Best wishes for a smooth move-in, and we hope you’ll find your new building to be a safe, effective and inspiring learning and working environment. Thank you for giving us the opportunity to create it for you!
Our project team has ensured that this new facility is ready for occupancy. If you have any questions or concerns regarding your new work space, please use the process outlined below so that we can address these expediently. |
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Phones and Computers: Once ITS staff have completed all of their connections and programming, should you discover a problem, please submit an ITS Service Request, via http://www.smccd.edu/ITServicesForm/, or call the ITS Help Center at extension 6543.
Access Controls: The new state of the art security system at Building 36 has been designed to maximize security and convenience. The interior doors in this new facility operate using both electronic and mechanical keys. The exterior doors have electronic locks that will automatically open and lock for scheduled building operational hours beginning on Monday, August 14, 2006:
Individuals with e-keys and authorized access may present their e-key at the card readers at building entrances to gain access during non-operational hours.
Electronic and/or mechanical key(s) to the spaces you need access to have already been requested by your Dean! If a request was submitted and you have not yet received your device(s), please first check with the Security desk at Building 1 – extension 574-6415.
To request access controls devices, please submit a fully executed Key Request Form, available at http://www.smccd.edu/accounts/facilities/maintoperation/Key_Request_Form_Districtwide.pdf to the Facilities Department via email attachment, fax it to 574-6203 or intercampus mail to “CSM Facilities/Building 7.
You will be contacted by campus Security when your device(s) are ready for pick-up, typically within 48 hours of the receipt of your completed request. Be sure to have all of the required signatures on the form prior to submittal to ensure a timely turnaround of your request. If you have any questions about doors and/or keys, please contact the Facilities HelpCenter at:
More information is available at http://www.smccd.edu/accounts/facilities/maintoperation/KeyFAQs.htm for everything you ever wanted to know about keys at SMCCCD.
Temperature: The new state of the art digital controls system at Building 36 has been designed to maximize occupant comfort and indoor air quality, as well as ensure energy efficiency. You can make temporary temperature adjustments using the thermostats in each room.
More information about temperature and other indoor air quality parameters is available at http://www.smccd.edu/accounts/facilities/maintoperation/TempFAQs.htm.
Indoor Environmental Quality (IEQ): The design of the Science Building and the selection of furniture were based on a wide variety of criteria, including IEQ factors to ensure that the building is a healthy and comfortable learning and working environment. To learn more about indoor environmental quality, please visit our web site at http://www.smccd.edu/accounts/facilities/maintoperation/IndoorEnvQual.htm.
Packing Boxes: Once you’ve unpacked your items, please flatten your empty packing boxes and place them for pick-up near your workspace. Someone from the Division Office will contact the project team when boxes are ready for removal.
Miscellaneous Requests: Once you’ve settled in, if you discover any issues with the facility, furniture or you need to place a request for additional items, please submit your requests via the Facilities HelpCenter at http://www.smccd.edu/accounts/facilities/. Requests will be reviewed and categorized as construction or furniture warranty issues, as maintenance/repair service requests, or as additional scope requests. Requests will be collected and processed as follows:
· Warranty Issues will be forwarded to the contractor or vendor for resolution. We will track resolution of each warranty issue and communicate with you periodically to provide updates.
· Maintenance/Repair Service Requests will be handled by the Facilities Maintenance staff of Engineers, Custodians or Groundskeepers as soon as possible.
· Additional scope requests are requests for changes to the building (think of them as “adds, moves, changes”). We have already compiled a list of these requests and many of them are underway. To view the most current B36 Report of Additional Scope Requests, please visit our web site at http://www.smccd.edu/accounts/facilities/maintoperation/CSMB36ReportOfAdditionalScopeRequests.htm. Periodic updates to the Report will be posted. In order to receive and process additional scope requests in a timely manner, we would appreciate receiving your “new occupant” requests no later than September 22, 2006.
General Information about Facilities Planning & Operations
Our mantra of "Facilities Excellence" is centered on team work and providing first rate quality, professional and responsive engineering, custodial, grounds, facilities planning & construction management services to the college community as well as the visitors to the District. The mission of the Facilities Planning & Operations Department is to ensure a safe, effective, and inspiring physical environment that supports and enhances the instructional mission of the San Mateo County Community College District.
The CSM Facilities Maintenance Team is here to assist you with physical facilities maintenance and operational issues. To learn more about the services that the Facilities Department provides, please visit our web site at http://www.smccd.net/accounts/facilities/ and view FAQs about the Facilities Department available at http://www.smccd.edu/accounts/facilities/maintoperation/FPOFAQ.htm.
Facilities Maintenance Service Levels: Our staffing levels dictate the basic services we're able to provide as part of our standard maintenance program. Our customers often wonder what services are provided as part of our basic program, and what services can be provided above and beyond the basic services. To learn more about what you - our customers - can expect from us, please visit our web site at http://www.smccd.net/accounts/facilities/ and view the information about Facilities Service Levels available at http://www.smccd.edu/accounts/facilities/maintoperation/Service_Levels.html.
The Facilities HelpCenter is our service request center that allows you to submit work orders on-line and receive emails that keep you apprised of the status of your request. For any facilities-related service requests, please go to our Facilities HelpCenter at http://www.smccd.net/accounts/facilities/
Enjoy!
Your Facilities Planning & Operations Team
