Welcome

to the

Walter H. Moore Regional Public Safety Center

College of San Mateo

June 14, 2006

Welcome to your newly constructed facilities!  Best wishes for a smooth move-in, and we hope you’ll find your new classrooms, offices, mat room, locker rooms and break facilities to be a safe, effective and inspiring learning and working environment.  Thank you for giving us the opportunity to create them for you!

The construction project team has ensured that this new facility is ready for occupancy.  If you have any questions or concerns regarding your new work space, please use the process outlined below so that the project team can address these expediently.

Phones and Computers:  Telephones are scheduled to be installed tomorrow, June 15^th, by SMCCCD’s Information Technology Services staff.  SBRPSC’s IT staff are scheduled to complete computer and network connections in the coming days.  Once they’ve completed their connections, if you should discover a problem please notify Mike Celeste.  If Mike ascertains that the problem is with network connectivity, he will place an ITS Service Request, available at http://www.smccd.edu/ITServicesForm/, or call the ITS Help Center at extension 6543.

Doors and Locks: 

The new state of the art security system at CSM’s Building 35 Walter H. Moore Regional Public Safety Center has been designed to maximize security and convenience. The interior doors in this new facility operate using mechanical keys.  The exterior doors have been outfitted with electronic locks that open automatically during operational hours, as follows:

• Main student entrance to the break room/locker rooms/restrooms
  • Monday – Thursday 7:00 a.m. to 10:30 p.m.
  • Friday 7:00 a.m. to 5:30 p.m.
• Classrooms
  • Monday – Friday 7:30 a.m. to 5:30 p.m.
• Office entrance
  • Monday – Friday 8:00 a.m. to 5:00 p.m.
• Individuals with e-keys and authorized access may present their e-key at the card reader at the Office entrance to gain access to the building during non-operational hours.

Keys are being issued starting today!  If you need a key and have not already requested one, please submit a standard Key Request Form, available at http://www.smccd.edu/accounts/facilities/maintoperation/Key_Request_Form_Districtwide.pdf, and you will be issued electronic and/or mechanical key(s) to the spaces within the building to which you have authorized access.

If you have any questions about doors and keys, please contact the Facilities HelpCenter at http://www.smccd.edu/accounts/facilities/, or call the Facilities HelpCenter at extension 6113.  Please visit our FAQ about Physical Access Controls, available at http://www.smccd.edu/accounts/facilities/maintoperation/KeyFAQs.htm, for everything you ever wanted to know about keys at SMCCCD.

Temperature and Indoor Air Quality:  The new state of the art digital controls system at CSM’s Building 35 Walter H. Moore Regional Public Safety Center has been designed to maximize occupant comfort and indoor air quality, as well as ensure energy efficiency.  You can make temporary temperature adjustments using the thermostats in each room.  To learn more about temperature and other indoor air quality parameters, please visit our web site at http://www.smccd.net/accounts/facilities/ and view FAQs about Temperature available at http://www.smccd.edu/accounts/facilities/maintoperation/TempFAQs.htm. 

Furniture:  The project team is aware of minor remedial issues concerning the furniture, and will communicate via Mike Celeste when those issues will be resolved. 

Packing Boxes:  Once you’ve unpacked your items, please flatten your empty packing boxes and place them for pick-up near your workspace.  Mike Celeste will contact the project team when boxes are ready for removal.

Miscellaneous Requests:  Once you’ve settled in, if you discover any issues with the facility or furniture or you need to place a request for additional items, please notify Mike Celeste.  Requests can also be submitted via the Facilities HelpCenter at http://www.smccd.edu/accounts/facilities/.  We would appreciate receiving these “new occupant” requests within the first several weeks of occupancy, no later than July 14, 2006.

General Information about Facilities Planning & Operations

The Facilities team's mantra of "Facilities Excellence" is centered on team work and providing first rate quality, professional and responsive engineering, custodial, grounds, facilities planning & construction management services to the college community as well as the visitors to the District.  The Mission of the Facilities Planning & Operations Department is to ensure a safe, effective, and inspiring physical environment that supports and enhances the instructional mission of the San Mateo County Community College District.

The CSM Facilities Maintenance Team is here to assist you with physical facilities maintenance and operational issues.  To learn more about the services that the Facilities Department provides, please visit our web site at http://www.smccd.net/accounts/facilities/ and view FAQs about the Facilities Department available at http://www.smccd.edu/accounts/facilities/maintoperation/FPOFAQ.htm. 

Facilities Maintenance Service Levels:  Our staffing levels dictate the basic services we're able to provide as part of our standard maintenance program.  Our customers often wonder what services are provided as part of our basic program, and what services can be provided above and beyond the basic services.  To learn more about what you - our customers - can expect from us, please visit our web site at http://www.smccd.net/accounts/facilities/ and view the information about Facilities Service Levels available at http://www.smccd.edu/accounts/facilities/maintoperation/Service_Levels.html. 

The Facilities HelpCenter is our service request center that allows you to submit work orders on-line and receive emails that keep you apprised of the status of your request.  For any facilities-related service requests, please go to our Facilities HelpCenter at http://www.smccd.net/accounts/facilities/

Enjoy!

Your Facilities Planning & Operations Team